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Manage your profile and security

Your profile page is where you update how you appear in Metrifly, keep your account secure, choose which notifications you get, and — if you ever need to — delete your account. By the end of this, you’ll know where each of those lives and how to change it.

Go to the account menu (top right) → Profile. The page is titled Profile & Settings.

Profile and Settings page

FieldEditable?Notes
PhotoYesChange photo — JPEG, PNG, or WebP, up to 2 MB
Full nameYesClick Save changes to apply
EmailNoYour sign-in address
Country / TimezoneShownNot editable yet — contact support if you need them changed

Photos upload straight away; name changes need Save changes.

ItemWhat you can do
PasswordChange password opens the reset flow with your email pre-filled
Two-factor authManage to set up or turn off TOTP (an authenticator app)
Active sessionsView all, then Sign out everywhere to sign out of all devices

For each category, toggle Email and Push:

  • Marketing & product updates (off by default)
  • New dividends
  • Contract note updates

The first time you enable push, your browser may ask for permission.

In the Danger zone, click Delete account, type your email address to confirm, and confirm again. This removes your portfolios and suspends the account.

If your account is ever suspended, sign-in shows Account suspended — sign out, or email support@metrifly.com.

ProblemFix
Your photo won’t uploadKeep it under 2 MB and use JPEG, PNG, or WebP.
Your name didn’t saveClick Save changes; sign in again if your session expired.
You need to change your emailThis isn’t supported in-app — contact support.
Two-factor setup failsRetry Manage; if errors persist, contact support.